ChangeHero Reviews

ChangeHero has an overall rating of 4.6 based on 191 reviews. Customer feedback on ChangeHero is mixed: ChangeHero reviewers highlight positive aspects like user-friendly interface, fast transaction processing, wide range of supported cryptocurrencies and excellent customer support, which strongly appeal to crypto enthusiasts, casual investors, and users seeking a simple exchange experience. However, ChangeHero is often criticized for its higher fees compared to some competitors, limited advanced trading features and occasional delays in transaction confirmations.

4.6/5.0

191 reviews

5 Stars

170

4 Stars

5

3 Stars

0

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2

1 Star

14

All ChangeHero Reviews (191)
Murray
January 31, 2023
"Forgotten Alternatives to Other Exchanges"
I always go with Change Hero when I need to convert a small amount because a. They have a wide selection of cryptos you might be interested in; b. I enjoy getting my payout in about 3 minutes, which seems to be the average time for a swap with this service (except for Ether, but that’s a common story with eth); c. no need to register – I just hit my bookmarks, open it up, and in a few clicks, I’m all set. It’s the best spot for a quick crypto exchange. My favorite is Bitcoin; it usually takes just 2 to 9 minutes before it shows up in my wallet. I really appreciate the speed and would definitely recommend it.
Steven.Carpenter
January 30, 2023
"Could be better if they weren't taking your cash..."
Could be better if they weren't taking your cash under the guise of KYC. I was foolish enough to make another purchase with them, and it's been stuck in pending for 12 days now.
Cindy.Williamson
January 27, 2023
"Have faith in this crew"
Honestly, I don’t have much else to say about ChangeHero besides the good stuff. They totally deserve a full 5 stars. You can definitely count on this team.
crazymouse211
January 27, 2023
"Super handy platform"
This platform is super handy, an awesome spot for keeping your cryptocurrency. I appreciated the low fees. I'll definitely recommend it to my buddies.
agnieszkasoban31
January 25, 2023
"APE on the rise"
Spotted the term 'instantly' on the site, and I gotta say, it truly is! Had some GALA coins just sitting there for ages, so I traded 'em for apecoins. APE is heading to the moon!
purpleelephant173
January 25, 2023
"Quick and Easy Experience"
It was really quick and simple to navigate! I had no trouble at all.
GeorgiaStanley
January 20, 2023
"Top Spot for Crypto Trading"
What really grabs my attention about ChangeHero is the trust it instills in me, along with the affordable fees. That's the reason I feel secure keeping my funds here.
orangepanda109
January 20, 2023
"Top Choice for TRX"
Hey folks, this Elrond coin is seriously underappreciated. I'm really happy I stumbled upon it on ChangeHero to swap for TRX. The rates are decent, and I’ve got no issues at all.
whitemeercat566
January 18, 2023
"The site is appealing and the..."
The site is appealing and navigating through it is pretty straightforward. I appreciate the low transaction fees, and managing the transactions is a breeze, so I’d definitely suggest giving it a try.
Pennyshimanek
January 10, 2023
"Not sure why the bad reviews..."
I really can't figure out what the negative feedback is all about. I've only got good things to say. The customer service is top-notch and always ready to help. I've been using this service for a while now, and I've had zero problems.
KristinPalmer
January 07, 2023
"Changehero is user-friendly, even for novices..."
Changehero is super simple to navigate, even for someone just starting out like myself. The transaction fees are low, and the process is pretty fast.
Leo.Pena
January 05, 2023
"Avoid ChangeHero at All Costs!!! Your Cash Won't Make It to You!!"
I strongly advise steering clear of ChangeHero!!!!! My funds never made it to my account, even after they confirmed receipt. Customer support is MIA. Thankfully, I only sent a test amount of 25 USDT.
Transaction ID: 6bvbe32x4mf8zqeqpj
Their address:
0xb6c32a07217971c4cce71f3ae2fb248675d8a525
ZackFuller
December 27, 2022
"Watch Out for Scams"
We need to be cautious when engaging with online brokerage firms. Initially, I lost everything to this fraudulent company, which really made me lose faith in people. A few months later, while chatting about my experience with this scam, I found out from some folks in a group discussion about ways to get my money back from Changehero or any other shady brokerage that might have taken advantage of me. Joining that group turned out to be the best choice I ever made. I reached out to a financial recovery firm called Springlinerefund. Tech, and they managed to get my money back. Seriously, steer clear of Changehero; it's a scam.
VictorArnold
December 20, 2022
"Top Choice"
I had my doubts about this item, but after just a few minutes, I noticed how well it worked and the great outcome it delivered. I can totally recommend Changehero!
AndreBennett
December 20, 2022
"Support Team is Quick to Help"
I've been using this service for some time now, and their support team is really responsive. The website is simple to get around, and it looks pretty good as well.

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ChangeHero Q&A

How easy is it to get a hold of customer service at ChangeHero?

HarperBowman
September 22, 2020

“I think it's awesome. They delayed a bit but got back with a perfect solution.”

VeronicaFord
April 10, 2020

“It is very easy to reach support. I texted them in the live chat and they responded quickly and solved the problem.”

allrednatalie460
December 13, 2019

“Ужасный саппорт, отвечают неделями. Не выполняют тех правил которые указаны у них на сайте.”

Is ChangeHero a scam or a legit company?

Daniel_S.
August 13, 2020

“To me yes. I have done business with them couple of time and had no issues”

organiclion299
August 07, 2020

“Legit to me. I have been using them for some time now”

DeniseGraham
July 08, 2020

“They are not scamming. A very legit business I have worked with”

Melinda.Grant
June 26, 2020

“They are very legit with a great customer service team!”

brownwolf109
February 10, 2020

“I exchanged usdt and bought bitcoin on this exchange. They did not hold my funds and I did not have any issues with support and exchange. The rate was good too. Looks like a legit company.”

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